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Report an issue

To report an urgent issue, please call us:

For a non-urgent issue, please enter information below.

Note - traffic light issues are reported through the Region of Waterloo.

What type of issue do you have?

Roads and bike lanes (such as obstructions or potholes)

Parking (such as overnight parking or tickets)

Grass cutting or tree maintenance (such as diseased trees and grass cutting needed at public parks)

Sidewalks (such as large cracks)

Trails (such as downed trees or other maintenance issues)

Billing issue for water or tax account

Website issue (such as a dead link or other error)

Another type of issue

Describe the issue. Be as specific as possible, including dates, times and locations if possible.

Upload a photo or screen shot that will help us understand the issue (optional)

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To request follow up, enter your contact info below.

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