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Fill out the form and attach your resume to apply to the City of Waterloo’s Home Support Services Brokered Worker program for Homemakers.

Please read the following position summary carefully.

Brokered workers assist individuals with tasks to help them to live safely in their own homes. Tasks include a variety of light housekeeping duties such as vacuuming, dusting, washing floors, cleaning bathroom and kitchens, and optional tasks based on individual need such as changing bedding or laundry. Clients will provide all of the cleaning supplies and equipment for the Homemaker to use. All of the individuals requiring assistance meet Home Support Service’s eligibility criteria to participate in this program.

Brokered workers are self-employed and are not City of Waterloo employees. Brokered workers are paid directly by the client at a rate of $22/hr.

Commitment: Brokered workers have the flexibility to choose how many individuals they would like to support. Hours are flexible between 9 a.m. and 4 p.m., Monday-Friday. Homemaking is part-time work with up to a maximum of 20 hours per week. Home Support Services requests a minimum of a 1-year time commitment.

All homes are within the City of Waterloo and homemakers are responsible for their own transportation to and from the homes. 

As part of the application process, homemaking applicants will be required to submit a Police Records Check for work with the Vulnerable Sector that is satisfactory to the City of Waterloo, at their own cost. Please do not complete this portion of the application process until asked to do so by Home Support staff.

If you have further questions or need assistance completing this application, please contact Carolyn Wilkie at 519-579-6930 or by email at

Section 1: Contact information

What transportation method would you use to travel to client homes?

Section 2: Experience

Indicate the amount of experience you have interacting with seniors (for example: volunteer, employment or schooling).
Indicate the amount of experience you have with cleaning. This experience may have been obtained through employment or informal caregiving.

Section 3: Availability

Indicate when you would be available to work. Select all that apply.

Section 4: Application questions

Section 5: Attach your resume


Allowed extensions pdf, doc, docx

Section 6: References

Provide three references. A minimum of two references must be work related. Include the reference's name, their relationship to you and their telephone contact number.

We do not use or retain personal information that you provide to us for any secondary purposes unless we clearly notify you and gain your permission first. We will not sell, share, rent or otherwise disclose your personal information to any organization or individual outside the City of Waterloo unless we first notify you and ask your permission. We will not disclose your personal data to government institutions and authorities unless required by law or other regulation.

Questions about the collection of personal information should be directed to the freedom of information officer in the clerks office by phone at 519-886-1550, by fax at 519-747-8510 or by TTY at 1-866-786-3941.