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Report an issue

Use this form to report non-urgent issues with city services.

Call us to report urgent issues such as parking enforcement, noise complaints, water and sewer problems, or downed trees.

Is your issue urgent?

Yes

What type of issue do you have?

Winter maintenance

Tree maintenance

Billing issue for water or tax account

Ontario Building Code issue such as construction without a building permit

Website issue (such as a dead link or accessibility issue)

Another type of issue

I'd like to send the city positive feedback

Describe the issue - include dates, times and locations if applicable

Upload an image that will help us understand the issue (optional)

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Allowed extensions .jpeg, .jpg, .png, .heif

To request follow up, enter contact info below.

If your issue requires follow up, you will be contacted within 1 to 3 business days.

Responses are sent directly to the service area responsible for the issue selected. All responses are taken by city staff as information.

Email or phone number (required for follow up)

Name (optional)

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