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Report an issue

If you are looking to report an issue related to COVID-19 please contact:

519-747-8785 to report gatherings of five or more people
519-575-4400 to report non-essential businesses still operating
1-888-444-3659 to report price gouging

Use this form to report issues with city services. If your issue requires follow up, you will be contacted within 1 to 3 business days.

Responses are sent directly to the service area responsible for the issue selected. All responses are taken by city staff as information.

Is your issue urgent? Is your issue urgent?

This includes illegal parking, noise complaints, water/sewer issues or anything else that requires attention within 24 hours.

Yes

What type of issue do you have? What type of issue do you have?

Roads and bike lane maintenance

Sidewalk maintenance

Trail maintenance

Parking (such as overnight parking or tickets)

Grass cutting or tree maintenance

Billing issue for water or tax account

Website issue (such as a dead link or other error)

Another type of issue

Describe the issue. Be as specific as possible, including dates, times and locations if possible.

Upload a photo or screen shot that will help us understand the issue (optional)

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To request follow up, enter your contact info below.

Email or phone number (required for follow up)

Name (optional)

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