Forms

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Get help with a city tree

Use this form to report a problem or request maintenance.

City trees are on public land: boulevards, parks, trails and green spaces:

  • city trees are protected by the City Tree Bylaw
  • residents cannot cut, prune or remove them

Trees on private property are the owner’s responsibility.


Step 1. Is it an urgent city tree issue?

An issue is urgent if a city tree:

  • has storm damage or large broken branches
  • is blocking a sidewalk, trail, or road
  • looks unsafe and could fall
  • needs attention within 24 hours

Is this an urgent tree issue?